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Refund policy

We guarantee to refund any item you are not completely happy with when you return it to us within 14 days of receipt. In order to be eligible for a refund, items must be returned to us unused, in original packaging, and with all original brand tags still attached. Refunds will be credited to your original method of payment.

Shipping costs are non-refundable.

Reach out to us if you have any questions about returns hello@nearearth.run 

Please note that we are not liable for the costs of shipping your return. We recommend using an insured shipment with tracking such as DHL. Please note that we are not liable for items lost in the post. Returned goods must be packaged securely as we will not accept returned goods that are damaged in transit.

Your refunds will be credited to your original payment method, please note that credit card companies only allow refunds to be made to the card used to pay for the original order. Please be aware that it can take as long as fourteen (14) working days for a refund to be acknowledged by your credit card company.

Returns address:

Weekend Heroes GmbH
c/o Near Earth
Mauerkircherstrasse 12
81679 Munich
Germany

We ship internationally from Germany. However, we do not take responsibility for import duties and taxes; these are the recipient’s responsibility and we will suggest you check with your country's customs office to determine if there will be additional costs. If your country is not listed in the check out process, please email us at hello@nearearth.run , we’ll do our best to find an individual solution for you.
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